How does the free trial work?
Every plan starts with a free 14-day trial, and there is no credit card to start. Pick your plan during setup, build your store, place a test order, and subscribe from the dashboard whenever you are ready. If the trial runs out first, your store is saved and waiting for you.
Is there a money-back guarantee?
Yes. If SiteTac is not right for your shop, tell us within 30 days of your first paid charge and we refund it in full, no questions. Between the free trial and the guarantee, you can run a real store for six weeks before a dollar is at risk.
What is founding dealer pricing?
The first 25 dealers to subscribe before November 30 keep our launch rates, $99, $249, and $499 a month, locked for 12 months, then move to list. Founding dealers also get a 30-minute launch call with the founder and we load your existing inventory for you. The offer applies automatically at checkout while spots remain.
Does SiteTac take a percentage of my sales?
No. Your plan price is the whole price: no percentage-of-sales fees, no per-order fees, no order caps, no setup fees. Payment processing runs on your own gateway at your own negotiated rates, and SiteTac never touches the transaction.
Does SiteTac process my gun sale payments?
No. You connect your own firearms-friendly gateway (Authorize.Net is first-class). Customer payments settle directly to your merchant account, so no platform policy change can ever cut off your revenue.
Are there setup fees or contracts?
No setup fees, no onboarding charges, and every plan is month-to-month. Yearly billing gives you two months free but is never required. Compare that line item carefully when evaluating legacy gun-store platforms: setup fees of $500 to $2,500 are common.
What happens if I outgrow my plan?
Change plans any time: call or email us and we switch it for you, and the new capabilities apply right away. Your storefront, catalog, and order history carry over untouched either way.
Do I need my own FFL to use SiteTac?
Yes. SiteTac is built for licensed dealers (FFL types 01, 02, and 07 running retail). If you are still working on your license, the free FFL tools on this site can help you find transfer dealers in the meantime.