Terms of Service

SiteTac is website and commerce software for federally licensed firearms dealers: hosted storefronts, catalog tools, distributor integrations, domain services, and related features. We provide software; we do not buy, sell, broker, transfer, or take possession of firearms or any other product sold through a dealer’s storefront.

You must be at least 18, able to form a binding contract, and, for selling features, operate under a valid Federal Firearms License. You are responsible for your account credentials and for everyone you authorize to use your dashboard. Verification features (such as codes sent to the phone number on a federal license record) exist to protect the platform; providing false information during verification is grounds for termination.

Plans bill as recurring subscriptions through our payment processor at the prices shown when you subscribe, after any free trial. Domain registrations bill yearly and renew until canceled; domains are registered with your details as the registrant, and you may transfer a domain to another registrar at any time (we provide the transfer code, subject to the industry-standard 60-day lock after registration).

Money-back guarantee. If you cancel a plan within 30 days of your first paid charge for it and ask us for a refund, we refund that charge in full. The guarantee covers one plan charge per dealer; domain registrations and other third-party costs are excluded.

Founding dealer pricing. Dealers who subscribe as founding dealers keep the founding rate shown at checkout for 12 months from their first paid charge, after which the plan renews at the then-current list price. We will tell you before that change bills.

Except as stated above or where required by law, fees are non-refundable, though we would rather fix a problem than argue about it: contact us.

Everything sold through your storefront is sold by you, under your license and your legal responsibility: pricing, listings, taxes, shipping, age verification, background checks, transfer procedures, record-keeping, and compliance with every federal, state, and local law that applies to your business and to each sale. Compliance features in the Service (such as fulfillment restrictions or content rails) are tools that assist you; they are not legal advice and do not shift any legal duty from you to SiteTac.

You agree not to use the Service to:

• break the law, including firearm, consumer-protection, and export laws;
• sell items you are not licensed or legally permitted to sell;
• misrepresent your identity, license, or business;
• send spam or unlawful communications, or infringe others’ rights;
• probe, overload, or interfere with the Service or other dealers’ stores.

We may suspend or terminate accounts that put the platform or its dealers at risk.

Your product data, images, copy, and customer records remain yours. You grant us the license needed to host, display, back up, and process them to operate the Service. We may use aggregated, de-identified usage data to improve the platform. If you leave, you may export your data and transfer your domains out; we do not hold them hostage.

The Service integrates third parties (payment processors, distributors, domain registries, messaging carriers). Their services are governed by their own terms, and their availability is not within our control.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied. To the fullest extent permitted by law, SiteTac is not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or data; and our total liability for any claim is limited to the fees you paid us in the twelve months before the claim arose.

You may cancel at any time. We may suspend or terminate for breach of these terms, legal risk, or non-payment. On termination we will make your data available for export for a reasonable period, and published storefronts stop serving.

We may update these terms; material changes will be announced through the dashboard or by email, and continued use after they take effect is acceptance. Questions: info@sitetac.com.